Privacy policy

Last updated: May 14, 2026

AIRCON HEATING AND AIR CONDITIONING LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [YourWebsite.com] or use our HVAC services.
1. Information We Collect
Personal Information:
Name, email address, phone number, and service address when you request a quote or book a service
Payment information (processed securely via Stripe/Shopify Payments — we do not store full credit card numbers)
Property details relevant to HVAC services (e.g., home size, system type)
Automatically Collected Information:
IP address, browser type, device information
Pages visited and time spent on our website (via cookies and analytics)
2. How We Use Your Information
We use your information to:
Provide, schedule, and invoice HVAC services
Communicate about appointments, estimates, and service updates
Process payments securely
Improve our website and customer experience
Comply with legal obligations (e.g., licensing, tax records)
3. Sharing Your Information
We do not sell your personal information. We may share data only with:
Service providers: Payment processors (Stripe), scheduling tools, or email services under confidentiality agreements
Legal requirements: If required by law, court order, or government request
Business transfers: In connection with a merger, sale, or acquisition of our business
4. Data Security
We implement industry-standard measures to protect your information, including SSL encryption for data transmission and secure storage of customer records. However, no internet transmission is 100% secure, and you use our services at your own risk.
5. Cookies and Tracking
Our website uses cookies to:
Remember your preferences
Analyze website traffic via Google Analytics
Enable shopping cart functionality
You can disable cookies in your browser settings, but some features of our site may not function properly.
6. Your Rights (CCPA/California Residents)
If you are a California resident, you have the right to:
Request disclosure of the personal information we collect
Request deletion of your personal information (subject to legal exceptions)
Opt out of the "sale" of personal information (we do not sell data)
To exercise these rights, contact us at [Your Email].
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
AIRCON HEATING AND AIR CONDITIONING LLC
📍 16681 25 Mile Rd, Macomb, MI 48042
✉️support@airconheating.shop
📞 +18125810776
EIN: 38-3611323

 

### Cookie Policy

**What Are Cookies?**
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, analyze traffic, and enable secure transactions.

**Types of Cookies We Use:**

| Type | Purpose | Duration |
|------|---------|----------|
| Essential | Enable core functions: shopping cart, secure login, payment processing | Session |
| Analytics | Help us understand how visitors use our site (Google Analytics) | 2 years |
| Preferences | Remember your language, location, or service area selection | 1 year |
| Marketing | Enable targeted ads on social platforms (optional, requires consent) | 90 days |

**Managing Cookies:**
You can control cookie preferences through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Options → Privacy & Security → Cookies
- Edge: Settings → Cookies and site permissions

Note: Disabling essential cookies may prevent our website from functioning properly.

**Third-Party Services:**
We use trusted partners who may set cookies:
- **Shopify**: E-commerce platform (privacy: shopify.com/legal/privacy)
- **Stripe**: Payment processing (privacy: stripe.com/privacy)
- **Google Analytics**: Website analytics (privacy: policies.google.com/privacy)

**Do Not Track (DNT):**
Our website does not currently respond to DNT signals, but we do not track users across third-party websites for behavioral advertising without consent.

**California Residents (CCPA):**
We do not "sell" personal information as defined by the CCPA. You may request deletion or disclosure of your data by contacting us at [Your Email].